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Service Requests Related to Dangerous Animals

According to the American Veterinary Medical Association (AVMA), over 2,000 people per day receive medical attention for dog-bite-related injuries. Many of these dog bites occur in urban settings. Thus, as a Chicago resident, chances are you’ve encountered a dangerous dog while walking around the city. What you may not know is that the City of Chicago has specific procedures in place through which you can file a “service request” related to a vicious dog.

What Is a Service Request?

A service request is used to report certain concerns related to pets, non-pets and rodents. You can submit a service request online, which then sends a notification to the appropriate city government division. Note that a service request is not a substitute for calling 911, and anyone who has been injured or is immediately threatened by a dangerous animal should call 911 rather than submit a service request.

What Types of Service Requests Can Chicago Residents Submit?

The City of Chicago allows residents to submit all kinds of service requests, ranging from building code violations to consumer protection to garbage and recycling. However, as they pertain to pets, residents have five choices:

Nuisance Animal Complaint

The nuisance animal complaint is used to report complaints of unlicensed or unvaccinated dogs, as well as issues related to owners not cleaning up after their pets. A nuisance service request is generally intended to address concerns related to domesticated animals such as dogs and cats. However, the City of Chicago will remove or relocate wildlife if it is injured or poses a threat to residents.

Reporting an Injured Animal

An injured animal service request can be made anytime someone encounters an animal that has been hurt and is still alive. For example, you may submit a service request if you find a dog that appears to have been hit by a car. The City will only respond if the injured animal is located on public property.

Pet Wellness Check

Pet wellness checks are used by those who have concerns about a pet’s wellbeing. For example, if someone suspects that a neighbor is mistreating their dog, they can submit a pet wellness check, and the city will send someone out to inspect the premises. However, the city may require a person making a pet wellness service check to provide some evidence documenting their concerns.

Vicious Animal Complaint

The vicious animal service request is used to report any animal that appears dangerous. This includes a dog that attacks another person or pet or attempts to attack. However, in the event of an actual dog bite, it is important that you also report the attack to 911, even if your injuries do not appear severe. This is because when you call 911, the operator will generate a Bite Report.

What Is Considered a Vicious Dog?

In reality, most people know a vicious dog when they see one. However, the City of Chicago has a specific ordinance that defines a “vicious dog.” Under Cook County Code of Ordinances § 10-77, a vicious dog is that “without justification, attacks a person and causes serious physical injury or death or any individual dog that has been found to be a ‘dangerous dog’ upon three separate occasions.” The City of Chicago considers a dog “dangerous” if it “behaves in a manner that a reasonable person would believe poses a serious and unjustified imminent threat of serious physical injury or death to a person or a companion animal in a public place.”

So, under these definitions, a dog is vicious if it either causes serious bodily injury or death one time or is found to have posed a threat to residents on three different occasions.

What Must Owners of Vicious Dogs Do to Keep the Public Safe?

Once an animal is labeled as a vicious dog, the animal must be spayed or neutered. The owner must also implant a microchip under the dog’s skin unless the dog is always kept in an enclosure. The only time a vicious dog can leave its enclosure is:
1.) To obtain veterinary care;
2.) In the case of a natural disaster; or
3.) To comply with a court order.

Even under these circumstances, a vicious dog must be kept on a leash not exceeding six feet in length. Any vicious dog that is found not confined in an enclosure will be impounded. Unless the animal’s owner appeals this finding within 15 days, the dog may be euthanized.

Why Is It Important to Report Dangerous and Vicious Dogs?

If you see a dangerous-looking dog, but it isn’t posing a threat to you, it is still important that you let the city know of the dog’s existence. Just because you were not placed in harm’s way by the dog at that instant, there is no telling who may encounter the dog in the future.

By filing a service request, residents can help to identify dangerous dogs, which may then lead to the dog being classified as a “vicious dog.” This can help the city keep track of the animal and, in the event it ever attacks anyone, evidence of the service request may help support that dog bite victim’s case against the owner.

Chicago Dog Bite Laws

In Illinois, there is no requirement that a dog bite victim proves an animal was labeled as vicious to pursue a dog bite lawsuit. This is because Illinois is a strict liability state when it comes to dog bites. As a result, as long as you were acting peaceably, did not provoke the animal, and were in a place where you were legally allowed to be, there is no need to prove that the owner was negligent of that their animal had been classified as a vicious dog. However, in certain situations, having evidence that a dog acted viciously in the past can help a victim’s case.

If you or a family member was recently attacked by a dog, you may have a claim against the animal’s owner. However, Illinois dog bite laws can be complex, especially when serious injuries are involved. Thus, it’s always best to consult with an experienced Chicago dog bite lawyer before proceeding with your case.

Schedule a Free Consultation with the Chicago Dog Bite Lawyers at Briskman Briskman & Greenberg Today

If a dog recently attacked you, your child, or another loved one, reach out to the dedicated Chicago dog bite law firm of Briskman Briskman & Greenberg. Since 1987, Briskman Briskman & Greenberg attorneys have been standing up for the rights of dog bite victims, helping to connect them with meaningful compensation for what they’ve been through. We have also facilitated the removal of countless vicious dogs throughout the city, helping to keep residents safe. To learn more, and to schedule a free consultation with a dog bite lawyer today, call 877-595-4878. You can also connect with us through our online contact form.

The overall experience I had with Briskman Briskman & Greenberg was the kind that everyone should receive from any firm.

The staff stayed in contact with me via phone and email, they were very knowledgeable, they made sure I understood what was going on at all times, they answered all of my questions, were transparent, and definitely exceeded my expectations. I highly recommend them.

- Brandon Spivey

The level of care, attentiveness, empathy and concern relating to my case when dealing with Briskman Briskman and Greenberg surpassed my expectations.


They were extremely knowledgeable and fair in all matters related. They exemplified excellent customer service and care. They kept me inform and updated every step of the way and any questions I had they answered. I highly recommend using them as I would again.


- Joshua Payton

I was put to ease with the professionalism at Briskman and Briskman.


Paul Greenberg especially put my mind to rest and within a years time I have settled my case and I am very satisfied with the outcome. My injury was devastating but working with this law firm has put a lot of stressful nights to rest.


- Nakia Childs

I needed a personal injury lawyer and Gavin and his team went above and beyond.


They made the process simple and helped me in every step of the way. What I really appreciate is that they are straightforward and are quick to respond to my questions and any issues from a text or phone call. They as well continuously checked up on me. I'm happy with how they handled my case and would recommend giving them a call!


- Ted Zakrzewski

Briskman Briskman & Greenberg (BBG) is a legal team you want on your side.


They handled my case in a professional, sensitive and very competent manner. The staff exhibits expertise in the legal realm and provided excellent customer support and care. Thanks BBG for your help with navigating a very sensitive and challenging case for my family.


- Robin Albritton

If you were in an accident and need an excellent lawyer, talk to Paul!!

Very nice and professional lawyer that extremely cares about their clients. Fingers crossed I'm never in an accident ever again but if so, I' would definitely, 10/10 use Paul again!

- Danny S.

I am so very pleased with the representation from BB&G!

Robert Briskman handled my injury case very well. Funny and understanding personality and he took the time to explain everything in detail of the entire case. It was wonderful working with him. I would recommend BB&G to anyone and for myself again in the future.

- Geneva Vanderbilt

From the moment I contacted this law firm I was treated like family. 

Gavin Pearlman was honest and upfront with me throughout the process. No surprises and never kept me hanging. I strongly recommend These attorneys for your needs.

- Ron Gaber

I cannot say enough good things about the attorneys at Briskman Briskman & Greenberg.


They were extremely responsive, professional, and compassionate throughout the entire process.Their negotiations skills were exceptional, and they were able to secure a settlement that far exceeded my expectations.I am grateful to have had such a dedicated team


- CD

Paul Greenberg, SuperLawyer
Paul Greenberg, SuperLawyer Rising Star
Illinois State Bar Association
Workers Comp Lawyers Association

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